1. Information we collect

We collect information you choose to provide and limited information collected automatically when you use our website.

Information you provide

When you use our contact form or reach out by phone or email, we may collect:

• Name
• Email address
• Phone number
• Subject and message details about your project
• Any other information you include in your request

Information collected automatically

Like most websites, our site may collect basic technical data such as browser type, device type, pages visited, referring URL, and approximate location derived from IP address. This information helps us operate and improve the site.

2. How we use your information

We use the information we collect to:

• Respond to quote requests and other inquiries
• Schedule and communicate about painting projects
• Provide customer service and follow up on jobs
• Operate, maintain, and improve our website
• Comply with applicable laws and enforce our terms
• Protect our rights, property, and safety, and the rights of others

3. How we share information

We do not sell your personal information. We may share information only as needed to run our business, including:

• Service providers who help us host the website, process form submissions, or communicate with you, under obligations to protect your information
• Professional advisors such as accountants or attorneys, when reasonably necessary
• Law enforcement or other parties when required by law, legal process, or to protect rights and safety
• In connection with a business transfer, such as a merger, acquisition, or sale of assets, where permitted by law

4. Cookies and similar technologies

Our website may use cookies or similar technologies that are needed for basic site function, security, or to understand how the site is used. You can control cookies through your browser settings. Blocking some cookies may affect how the site works.

5. Data retention

We keep personal information only as long as needed for the purposes described in this policy, including quote follow-up, project records, legal obligations, dispute resolution, and enforcement of agreements. Retention periods may vary based on the type of information and our business needs.

6. Security

We take reasonable administrative, technical, and physical measures to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Children’s privacy

Our website and services are directed to adults and businesses. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will take appropriate steps to delete it.

8. Your privacy choices and rights

Depending on where you live in the United States, you may have rights regarding your personal information. These can include the right to request access to the personal information we hold about you, to ask that we correct or delete it, to opt out of certain uses, and to appeal a decision about a privacy request where required by law.

California residents may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the CPRA, including the right to know, delete, correct, and opt out of the “sale” or “sharing” of personal information as those terms are defined by California law. We do not sell personal information, and we do not share personal information for cross-context behavioral advertising.

To make a request, email [email protected] or call 727-337-8196. We may need to verify your identity before completing the request. You may use an authorized agent where permitted by law.

9. Do Not Track

Some browsers offer a “Do Not Track” signal. Because there is no common industry standard for responding to these signals, our website does not currently respond to Do Not Track requests.

10. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will change when we do. Continued use of the website after an update means you acknowledge the revised policy.

11. Contact us

If you have questions about this Privacy Policy or our privacy practices, contact The Redeemer Painting:

• Phone: 727-337-8196
• Email: [email protected]
• Hours: Monday through Saturday, 8 am to 6 pm